Thoughtful systems for modern businesses
Your back office,
beautifully designed.
Clear workflows. Refined operations. A business that feels as organized behind the scenes as it looks from the outside.
✦
OPERATIONS
01 / The philosophy
A thoughtful back office changes everything.
Your operations should support the way you want to lead—not keep you buried in decisions, details, and duplicated effort.
I turn scattered processes into clear, beautifully structured systems that make the work easier to manage and the client experience more consistent.
Built for real life.
02 / The approach
From operational friction
to effortless flow.
Discover
We map what is happening now, where the friction lives, and what your business truly needs.
Design
I create the structure: smart workflows, clear responsibilities, and thoughtful touchpoints.
Refine
We test, document, and fine-tune every detail so the system feels natural to use.
Implement
Your new back office is organized, introduced, and ready to support the next stage of growth.
03 / Monthly support packages
Choose the level of support
that fits your workload now.
Each monthly package pairs experienced support with a defined level of capacity. During your consultation, we will discuss your priorities, confirm fit, and identify the support level that best matches your current needs.
Essential Support
Up to 10 hours monthly
For focused help with recurring administrative details.
- Calendar and inbox support
- Document and task organization
- Routine scheduling and follow-up
- Light executive assistance
Best for business owners who need dependable help keeping essential administrative work organized and moving.
Book a discovery call ↗Executive Support
Up to 25 hours monthly
For steady coordination across your day-to-day operations.
- Scheduling and travel coordination
- Vendor and client communication
- Priority and follow-up management
- Workflow improvement
Best for leaders who need consistent support across multiple areas of the business.
Book a discovery call ↗Operations Partner
Up to 50 hours monthly
For deeper partnership across projects, systems, and operations.
- Operational and project coordination
- Event and financial administration
- SOP and workflow development
- Ongoing backend management
Best for growing businesses that need an experienced operational partner.
Book a discovery call ↗Package hours are used for the services and priorities established during onboarding. Project-based and specialty support may be considered separately based on scope and availability.
When the back office is clear, the whole business can breathe.
That is the work: creating structure that gives you back the space to lead, serve, and grow with confidence.
04 / Meet your partner
Strategy, structure,
and a discerning eye.
I’m Kristie Howell, founder of Back Office by Design. I bring two decades of audit, tax, and operational experience to the work of building businesses that function with clarity and intention.
My approach pairs rigorous operational thinking with refined creative direction—because the systems behind your business should feel just as considered as the brand your clients see.
Schedule a discovery call ↗Not sure which package fits?
Start with a consultation.
We will review your workload, priorities, and desired outcomes before recommending the right level of support.
Schedule a discovery call ↗